In a move that reflects the growing overlap between retail and food delivery platforms, Best Buy has announced an expanded partnership with Uber Eats, making it possible for customers to order tech products with same-day delivery or schedule drop-offs at their convenience. This collaboration is part of a broader industry trend of delivery platforms evolving into super apps, bridging the gap between consumer electronics, groceries, and prepared meals.
Best Buy Same Day Delivery
Best Buy confirmed that its same-day delivery program now includes Uber Eats as a partner platform. Customers shopping for electronics, small appliances, or other tech products can place orders through the Uber Eats app in addition to Best Buy’s own site. Importantly, the program also introduces scheduled drop-offs, allowing customers to plan deliveries during specific time windows—similar to grocery delivery services.
Who Is Involved?
- Best Buy: Expanding its logistics capabilities and making delivery as convenient as ordering takeout.
- Uber Eats: Strengthening its position as more than a food delivery platform, aligning with the “super app” model that combines retail, grocery, and convenience shopping into one ecosystem.
Uber Eats for Best Buy Store Products?
Customers can shop on the Uber Eats app, select their Best Buy items, and choose either immediate same-day delivery or schedule a time slot. Delivery drivers on Uber Eats will pick up these orders from local Best Buy stores and deliver them just like a food or grocery order.
This system leverages AI-powered routing and scheduling tools already integrated into delivery platforms, which help reduce downtime for drivers and improve delivery speed.
When Is It Rolling Out?
The program is already live in select U.S. cities, with Best Buy planning to scale the offering further in 2025. This aligns with industry trends where retailers are moving aggressively to offer same-day and scheduled delivery options to stay competitive against giants like Amazon and Walmart.
Why It Matters for Customers
For shoppers, this move means:
- Faster tech access: Need a new router, headphones, or phone charger? You can now have it delivered in hours rather than days.
- Scheduling flexibility: Customers gain the ability to plan around work or personal schedules, making missed deliveries less of a concern.
- One-stop shopping: Using Uber Eats, customers can order lunch and a laptop charger in the same app session—a clear convenience win.
Why It Matters for Drivers
For delivery drivers, the partnership presents both opportunities and challenges:
- More earning opportunities: Drivers can fill downtime between food orders with higher-ticket Best Buy deliveries.
- Higher-priced goods, higher responsibility: Electronics deliveries may increase tips and payouts, but drivers must also be extra careful with handling.
- Scheduling advantages: Scheduled drop-offs mean drivers can better plan their routes and earnings, reducing idle time. This fits with the AI-driven optimization trend where platforms help maximize driver efficiency.
The Bigger Picture
Best Buy’s move illustrates a broader shift in delivery ecosystems:
- Super app expansion: Delivery apps are no longer just about food. Electronics, home goods, and groceries are becoming standard.
- Efficiency for drivers: Gig workers equipped with the right tools can manage diverse deliveries in smarter ways, minimizing downtime.
- Retail competition: Best Buy is positioning itself against Amazon by giving customers instant access to electronics without needing Prime.
Looking Ahead
As delivery evolves, we can expect more retailers to partner with food delivery platforms instead of building their own fleets from scratch. For drivers, this means more earning options but also new expectations around professionalism, responsibility, and scheduling.
The winners in this shift will be those who adapt: customers who embrace one-stop convenience, retailers who diversify delivery channels, and drivers who use strategies to stay efficient and profitable.
Published by DeliverySoCal.com. Original story reported by Customer Experience Dive: Best Buy expands same-day delivery, scheduled drop-offs with Uber Eats
With over 10 years working experience in the delivery app industry, we try to deliver the hottest resources for deliver driver apps, customer perks, and insights to the best delivery experience. We do use AI to assist in our posts, and we personally curate the topics that interest you most!