Call Center Representative - DHA

Agency: Social Security Administration

Department: Other Agencies and Independent Organizations

Location: Multiple Locations

Apply: View on USAJOBS

Requirements: Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. All qualification requirements must be met by the closing date of the announcement. Cut-Off Dates to receive applications will be used for this announcement. First Cut-Off Date: June 8, 2026. Second Cut-Off Date: June 14, 2026. Third Cut-Off Date: July 5, 2026 Fourth Cut-Off Date: August 2, 2026 Fifth Cut-Off Date: August 30, 2026 Closing Date: September 30, 2026 Initial cut-off date will be used to begin applicant consideration. Applications received after the cut-off date will only be considered if needed. If you are using experience to qualify, you must have: GS-5: One (1) year of specialized experience at the equivalent to the GS-4 level in the Federal Service. Examples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held. GS-6: One (1) year of specialized experience at the equivalent to the GS-5 level in the Federal Service. Examples of specialized experience include: (1) Researching and analyzing rules, policies, procedures to respond to inquiries; AND (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). Please include examples of your experience within your resume for each position held. GS-7: One (1) year of specialized experience at the equivalent to the GS-6 level in the Federal Service. Examples of specialized exp

Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. All qualification requirements must be met by the closing date of the announcement. Cut-Off Dates to receive applications will be used for this announcement. First Cut-Off Date: J

USAJOBS

https://www.usajobs.gov:443/job/871606900

https://www.usajobs.gov:443/job/871606900

40736

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