Information Technology Specialist (ServiceNow Developer)

Agency: Internal Revenue Service

Department: Department of the Treasury

Location: Multiple Locations

Apply: View on USAJOBS

Requirements: Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. QUALIFICATION REQUIREMENTS: To qualify for this position, you must meet the qualification requirements outlined below: MINIMUM REQUIREMENTS FOR GRADE 9 LEVEL (GS or Equivalent): Do you have at least one year of Information Technology-related experience demonstrating each of the following five competencies: 1) Attention to Detail, 2) Customer Service, 3) Interpersonal Skills, 4) Reasoning, and 5) Teamwork SPECIALIZED EXPERIENCE GS-9 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service? Specialized experience for this position includes: Applying IT principles, concepts, and practices to support, maintain, troubleshoot, configure, or implement computer systems, software, applications, hardware, or related technology services. Performing IT assignments involving technical requirements and established procedures, including system, application, or software testing and configuration activities. Identifying, analyzing, and resolving routine and technical issues affecting users, systems, applications, or services. Preparing technical documentation, reports, procedures, or recommendations related to assigned IT activities. Supporting compliance with established security, privacy, and operational requirements while assisting customers, users, and technical teams. Assisting with the design, development and implementation of ServiceNow solutions such as ITSM, ITOM, SecOps, to ensure they align with enter