Veterans Service Representative

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. To qualify for the GS-0996-07 position you must have at least one year of specialized experience equivalent to the GS-05 level or higher in the federal, state and/or private setting. Special

Agency: Veterans Benefits Administration

Department: Department of Veterans Affairs

Location: Multiple Locations

Apply: View on USAJOBS

Requirements: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. To qualify for the GS-0996-07 position you must have at least one year of specialized experience equivalent to the GS-05 level or higher in the federal, state and/or private setting. Specialized experience is defined as the interpretation or application of laws, regulations, or procedures to analyze evidence to make determinations and research routine issues to resolve discrepancies. Examples of experience include: Using various computer systems for data entry and maintaining/monitoring case files. Applies use of federal laws when processing compensation and benefit claims for a state or federal agency, insurance company, worker’s compensation, disability, retirement or pension programs; Determines basic employment qualifications and eligibility for benefit programs OR Education Substitution: Applicants may substitute education for the required experience. To qualify based on education you must have: One full year of graduate level education. Graduate level education must demonstrate the competencies necessary to do the work of the position; OR A Bachelor’s degree with Superior Academic Achievement (3.0 GPA or higher). Superior Academic Achievement (SAA) is based on: 1.) class standing, 2.) grade point average or 3.) honor society membership. OR Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. To qualify for the GS-0996-09 position you must have one year of specialized experience equivalent to the GS-07 level or higher in the federal, state and/or private setting. Specialized experience is defined as experience which requires the interpretation of legal and medical documentation to determine the claimant’s elig