Management & Program Analyst (Workforce Management)

Agency: Customs and Border Protection

Department: Department of Homeland Security

Location: Location Negotiable After Selection

Apply: View on USAJOBS

Requirements: Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing technical assistance and analytical support to management on workforce management and Human Capital programs, including position management, staffing and placement, performance management, awards, and workers' compensation. Providing guidance and support on employee performance management and awards programs, including analyzing appraisal and award data, monitoring program compliance, and preparing reports for leadership review. Reviewing claim documentation, analyzing trends, advising employees and management on worker's compensation program, and assisting with return-to-work and leave-related determinations. Developing, reviewing, and analyzing workforce management data, reports, and studies to support leadership decision-making and improve program effectiveness, efficiency, and compliance. Assisting leadership with developing and evaluating internal policies, recommending process improvements, and preparing organizational change documentation, including analysis and justification for structural changes. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to